All information given in this brochure is based on the information available at the time of publication. We reserve the right to change any brochure information before or after your booking the Tour due to any events beyond our control. In case we are aware of any changes sufficiently in advance, we will notify you at the time of booking, otherwise our Tour Manager or Local Representative will inform you of the change. For instance major road works may necessitate route changes in the itineraries, Hotel/Restaurants may close or change management, all of these may cause us to make changes in the itineraries. Where we know of these sufficiently in advance we will notify you, otherwise our Tour Manager or Local Representative will inform you of the changes on the spot. There are also very big Trade Fairs, Exhibitions, Sporting Events, National Holidays, etc. where all the hotels are fully booked well in advance, and therefore it may be necessary to stay in hotels in other nearby cities.
The menus are preset menus provided for meals on the tour. The type of meals are clearly indicated in the brochure. Unlike an airline, we cannot process a special meal, nor do we guarantee a special diet to the Client, except to the extent mentioned in the brochure and preferred by you. We however reserve the right to change the meal arrangement if circumstances make it necessary to do so. In the event that the Client wakes up late and misses the breakfast offered to him or the Client is out on his own and reaches late and misses any meal offered to him, then no claim can be made for the meal, which he has missed and not utilized.
Where special requests for room allocation, diet consideration on tour/cruise, etc. are made in writing at the time of booking, every effort will be made to ensure that they are honoured. However, we will not be held liable for claims or damages or consequential loss if such requests are not honoured / capable of being honoured.
In case of single client joining the tour and wants to share the room we will only facilitate in the process and we will not be responsible in anyway for problem arising out of any such sharing during the course of the tour.
12 YEARS OF AGE
It is expressed and given to understand that a child below 12 years of age who is booked on the tour paying the special rate without a bed will not be provided with a bed in the hotel while on the tour under any circumstances. Incase the Client makes any changes in their rooming while on tour, we shall not make any refunds or pay any compensation. Incase the Client decides to make any change in the rooming while on the tour subject to availability, then you shall be bound to pay additional charge.
CANCELLATION DUE TO VISA REJECTION
All the Clients traveling on a The Himachal tour must be in possession of a valid visa. However kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant/reject visa even after submitting all relevant documents and we will not be held responsible for the same. We will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate /Authorities. Any expenses for such personal appearance has to be borne by the client. Passengers whose visas are not granted by the consulates will be refunded as per the cancellation policy mentioned below. Any visa rejection, if it happens after the cut-off period of the tour the relevant cancellation charges will apply as per cancellation policy of the tour as set out hereunder. The date requested by the Client will be confirmed after the client obtains the visa and is subject to the availability of the tour at that point in time.
In cases where the travel agent through whom the clients have booked the tour signs the Booking Form for and on behalf of the persons named in the Booking Form, it shall be deemed and construed that the clients have duly authorized the said travel agent to sign on their behalf. The signing of the Booking Form by the Client or by their travel agent shall mean acceptance in totality of the Terms and Conditions contained herein by the Client/s. No person including Employee/s and our Agent/s, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition set forth in this Brochure. Any assurance given by any person shall have no consequence. We reserve the right to decline to register any person/s as Client/s for any Tour or to cancel their registration without assigning any reason.
A transfer from one Tour to another, prior to the departure of the originally booked tour will be treated as a cancellation on that tour, thereby attracting the cancellation charges as stated hereunder and necessitating fresh booking charges on another.
All services such as Airline seats / Hotel accommodation / ground transportation for group tours are pre-blocked and pre-paid well in advance. We are liable to pay penalties to all our suppliers / vendors if these services are released within the below mentioned time frame. If circumstances make you cancel the Tour, the cancellation must be intimated to us in writing. Such Cancellation will attract the following cancellation charges:
|If a cancellation is made||Charges per person|
|45 days or more prior to departure of your tour||Deposit amount + visa charges if any|
|44-31 days prior to departure of your tour||25% of tour cost + visa charges if any|
|30-15 days prior to departure of your tour||50% of tour cost + visa charges if any|
|14-8 days prior to departure of your tour||75% of tour cost + visa charges if any|
|7 days or less prior to departure of the
tour or a NO SHOW on the tour
|100% of tour cost|
We reserve the right to cancel any Tour prior to the departure, without assigning any reason. All monies paid by you will be fully refunded forthwith in Indian Rupees only, and no compensation will be payable. We cannot assume responsibility for any additional cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through us.
All payments have to be made in favour of “The Himachal Tours”. only, this is applicable even in case of bookings routed through Preferred Partner Agents / Travel Agents and the receipt of the payment has to be duly collected or asked for.
Refunds (If any) for amendments and / or cancellations will be paid directly to you for bookings made directly with our office. For bookings routed through our Preferred Partner Agents (PPA) or your Travel Agent, the refunds will be routed through them. It would take at least 30 days to process refunds. There is no refunds payable for any unutilized services (e.g. Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing etc.) The refund for the Foreign Exchange component of the tour will be refunded in INR only and will be at the prevailing day’s rate of exchange of the dealer as per the prevailing Rules and Regulations. All refunds will be by account payee cheques only.
Cost of deviation – In case you wish to deviate from the group departure dates mentioned in the brochure i.e. either travel before the departure date of your tour or would like to come back on a later date after the tour ends, there will be an additional charge that will be applicable which will be advised to you by our sales team / partner agent. The same shall be allowed subject to availability of seats for the given dates & ticket validity. Kindly also note, the deviation request is to be made at the time of booking or at least 30 days prior to departure date.
The deviation request will be subject to availability and payment for the same does not guarantee the date requested. In case the dates requested by you are not available, we will allot alternate dates accordingly, subject to seat availability.
We suggest you take your holiday spending money partly in currency, partly in Travellers cheques. Travellers cheques are a safe way to carry money as they are easily encashed for a small service fee and can be replaced if they are stolen or lost, provided you have the lost travelers cheque numbers and the counterfoil.
We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the essentials/fundamentals in your holiday; but because we only select and inspect them and have no control in running of them, we cannot be responsible for any injury, death, loss or damage, which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping company, coach owner /coach operator who are our independent contractors arising outside our normal control and inspection process.
We treat all the information furnished by you as confidential and will share only the necessary information with airline, hotels and other service providers who will provide the services to you during the tour. However we may be constrained to disclose the information furnished by you, if such disclosure is required by a law or by an order of a court or the rules, regulations or enquiry by any government / statutory agency having regulatory authority over us.
These conditions are applicable to every Client, who books a Brochure tour or any other Special Tour or travel arrangement. In the event of a Client booking through us a Tour or Tour Arrangement of any other Tour Operators like Carnival, Star Cruises, Cosmos, etc., the Terms and Conditions specified by such Tour Operator, including their payment schedule, cancellation, refund, etc. shall be applicable, in addition to our Terms and Conditions while determining the contractual relation/obligation between the Client, the Tour Operator and us.
The communication directed at the address of the Client as disclosed in the Booking Form shall be deemed to have been communicated to the Client. A Travel Agent through whom a Client books will act to relay information from Client to us and vice versa. We shall not be responsible for any error on part of such Travel Agent in this regard